Recognition Form

Did we go above and beyond for you?  Receive excellent service?  Or maybe you just want to recognize someone in Procurement Services?

If you would like to recognize a Procurement Services staff member and help them earn a Mr. Pickle award, Please fill out this form!

 

When we receive a compliment about a staff member providing outstanding customer service, we present them with a Mr. Pickle. We came up with the idea based on a customer service video presented by Bob Farrell called “Give ‘em the Pickle!” On his training website, it states “PICKLES are those special or extra things you do to make people happy. It's a handwritten thank you note with every order shipped. It's walking the customer to the item they're looking for rather than pointing... or maybe it's simply calling them by name. The trick is figuring out what your customers want...and then making sure they get it.”